CASE STUDY: Accelerating Retail Sales Growth For Water Plus

How can you streamline the sales process to make mass market utility retail more profitable? How does a modern utility provider lean into the disruptive influences of digitisation? When regulation calls how do you respond fast to change?

In this fascinating set of case studies, you will learn how Water Plus – a new organisation created out of Severn Trent Water and United Utilities – built a business from scratch to capture the deregulated business water market.

You will learn lessons as you follow Water Plus building a complete IT estate in the Cloud. You will discover how the solution built by Crimson created a smooth multi-channel experience that put the customer at the centre of their business.

Faced with a blank canvas on which to build a modern business, Water Plus is a remarkable example of what the next generation utility or energy provider can look like in 2017. 


Login to autocomplete this form

Type the text from the image


Privacy Information:
By submitting this form you agree for the submitted details to be used by UtilityWeek’s publisher Faversham House and shared with the owner and/or sponsor(s) of this Download, who may subsequently contact you

© Faversham House Ltd 2017. Articles may be copied or forwarded for individual use only. No other reproduction or distribution is permitted without prior written consent or the relevant licence from the Copyright Licensing Agency

Environmental policy           Cookie & Privacy Policy            Editorial complaints