CASE STUDY: Accelerating Retail Sales Growth For Water Plus
How can you streamline the sales process to make mass market utility retail more profitable? How does a modern utility provider lean into the disruptive influences of digitisation? When regulation calls how do you respond fast to change?
In this fascinating set of case studies, you will learn how Water Plus – a new organisation created out of Severn Trent Water and United Utilities – built a business from scratch to capture the deregulated business water market.
You will learn lessons as you follow Water Plus building a complete IT estate in the Cloud. You will discover how the solution built by Crimson created a smooth multi-channel experience that put the customer at the centre of their business.
Faced with a blank canvas on which to build a modern business, Water Plus is a remarkable example of what the next generation utility or energy provider can look like in 2017.
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