Ready for retail?

How prepared are incumbent water companies for the onset of competition in the retail business market? Exclusive research from Utility Week aimed to find out. By Karma Ockenden.

Assuming the Water Bill sails unscathed through Parliament, come 1 April 2017 we will have a competitive retail water market in England for business customers. All the signs are that there will in fact be an Anglo-Scottish market. English businesses will be able to switch supplier as their Scottish counterparts have been able to do since 2008, and moves are afoot to ensure some consistency across market arrangements in the two countries...

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