Utilities and entrepreneurialism

Utilities are famous for dependability rather than dynamism, but technical innovation and competition from new entrants has persuaded many that they have to be more entrepreneurial. This report from Utility Week, brought to in association with Vision, looks at how the utilities are adopting this spirit and adapting their businesses.

VISION is an international management consultancy that delivers breakthroughs in customer service, business-line delivery, leadership development, call centre excellence, culture change, capital project delivery time, and digital transformation. VISION’s staff are leaders in Commitment-based Management™, a management discipline that brings entrepreneurial creativity, efficiency, and zeal into large organisations. For more information, please visit www.vision.com

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