Water retailer signs three-year deal with ethical cosmetics company

Water2business has signed a three-year deal to supply water and wastewater retail services to Lush, the ethical cosmetics, Poole-based company.

The deal includes 66 retail stores across England and Scotland, the company’s offices and manufacturing factories.

Monthly meter readings will be carried out across all Lush stores and the firm will no longer have to deal with “numerous” water companies for billing and site issues.

Charley Maher, managing director at water2business said: “Lush has robust environmental and social responsibility policies and is already incredibly aware of the value of water as a natural resource and how it uses water in its production processes, so we’re delighted that the company has chosen to put its trust in us.

“We are passionate about delivering leading-edge innovation and expertise to help customers improve their environmental performance and we’re really looking forward to working with Lush to see how much we can achieve together.”

Lush will also benefit from having an account manager, monthly management reports, trade effluent consent advice and support and the installation of automated meter reading technology at a number of sites.

Jack Gale, utilities lead at Lush, said: “We are really excited to be partnering with water2business nationwide; having worked with them in area for many years. We are particularly keen on monthly data as this is a huge benefit to us. It changes the way in which we interact with our stores and factories and means we can closely monitor and manage our water usage to keep consumption to a minimum.”

Water2business was born out of a joint billing venture created between Wessex Water and Bristol Water in 2000. In April 2017, it started competing in the new non-household water retail market.

In August, it signed a contract with British café chain Boston Tea Party.

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