All about redress
One of the frustrations for customers of regulated industries is that on the rare occasion the regulator does impose a penalty, it disappears into the Treasury with no benefit to customers. Perhaps that's a frustration for regulators, too: they are taking a more inventive approach.
Standard content for Members only
To continue reading this article, please log into your Utility Week Account or subscribe nowAlready registered?
Log in
Check to see if your company has a corporate membership here, to activate your account you’ll need to use your corporate email address and complete this registration form.
To discuss further options, call us on 01342 332057 or request a call back.
