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Utility Week launches a new campaign aimed at ensuring the current focus on the energy retail market results in real reform, not more tinkering at the edges. Energy Reset seeks meaningful protection for consumers, an end to the damaging obsession with auto-switching and steps towards long-term relationships between retailers and their customers to drive forward the energy transition.
Analysis
After a bruising week for the energy retail market, in which wholesale power prices hit dramatic new heights, more than 500,000 customers saw their supplier exit the market and a major price comparison website was forced to suspend its energy services, the real fear is that we have yet to see the worst. Adam John looks at where the energy retail sector goes from here.
Analysis
Anglian Water has several industry firsts under its belt including in green finance. As part of our Countdown to COP coverage Utility Week talks to Anglian's head of carbon neutrality about the company putting its money where its mouth is when it comes to carbon commitments. He also discusses trials around process emissions and how better data can help crack the problem
Analysis
This month saw a milestone reached in UK Power Networks’ (UKPN) high-profile scheme to replace the three transformers at the substation buried beneath Leicester Square. James Wallin visited the site to find out more about the unique challenges presented by this very public project.
Analysis
The Competition and Markets Authority’s (CMA) provisional ruling on the RIIO2 appeals represented a “victory” for Ofgem, according to industry experts. However, the appellants are unlikely to give up without a fight. Tom Grimwood asks whether they can expect any movement from the CMA in its final determination and what the future holds for the “outperformance wedge”.
Analysis
Anglian Water broke ground last month on one of the largest infrastructure projects the water sector has ever seen, which seeks to connect the east of England north to south to transport water. More than 500km of pipe will move supplies from areas of surplus to some of the driest parts of the region. Anglian's chief executive, Peter Simpson, speaks to Utility Week about the landmark project.
Analysis
Ben Aston, biodiversity specialist at Yorkshire Water, sheds light on the firm's joint investment in pollinator superhighways and their impact on managing its water catchments.
Analysis
The publication of the Hydrogen Strategy provided some glimpses of the government’s approach towards decarbonisation of heat but, as David Blackman discovers, its key proposals seem to have provided more questions than answers.
Analysis
Can utilities marry a drive for innovation in customer service with the need for ruthless efficiency in the way it is delivered? Customer operations and strategy leaders from across the sector shared their views with Utility Week.
Analysis
The utilities sector continues to under-value data as an asset in its own right, according to senior executives, who also told Utility Week that greater collaboration was needed to unlock the potential of data in delivering on common goals, most notably decarbonisation.
Analysis
Macquarie has signaled its determination to plough capital into the water sector's whipping boy Southern Water as it continues its struggle to "become brilliant at the basics". Industry analyst Nigel Hawkins examines the bid and its background.
Analysis
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