Are you able to deliver the business outcomes and seamless experiences your customers expect? How are you preparing your organization to develop and offer the outcomes-based service delivery models of the future?
Energy service providers are facing a major shift in customer expectations over the next decade with a new generation of customers who demand improved digital service, more insights and a greater emphasis on sustainability.
Utility Week’s report explores the need for change to historical low voltage network monitoring approaches from DNOs and highlights advances in technology which can help them derive multi-layered value from new monitoring investments.
Open banking offers vast and measurable business benefits for utility companies, as well as ways to provide a better customer experience and protect their most vulnerable customers. In this e-book, Yolt Technology Services (YTS) looks at a variety of practical ways utility companies can implement open banking initiatives, as well as some hypothetical business gains they can make, across sales & onboarding, payments, and debt strategy.
It used to take the giants of the pharmaceutical world at least five years to deliver a vaccine. Yet when the world was struck by COVID-19, Pfizer managed to deliver a vaccine in just eight months. Meanwhile, others such as Moderna, Johnson & Johnson, and Astra Zeneca demonstrated similarly extraordinary feats of transformation.
Can energy retailers combat “set and forget” intermediary services to succeed in building the deep customer relationships they need to combat churn and thrive in the energy transition? Download our report for industry views.
The latest innovations and improvements in pumps, seals, actuators and data gathering technology are all included in the new edition of the Utility Week Pump and Valve Supplement – now available for download.