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Energy retail is a state of upheaval – huge consolidation, tighter regulations and falling profits, but a wealth of opportunities lie ahead as we transition to net zero. In this comprehensively researched report, in association with Charles River Associates, we talk to 16 senior executives about the future, including in depth interviews with Greg Jackson, CEO of Octopus and Ed Kamm CEO Shell Energy.
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As the energy system progresses on a path of radical transformation for net zero, Utility Week explores how this may alter the characteristics and capabilities needed in tomorrow’s system operator.
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In this case study, read how Burkert Fluid Control Systems has improved the accuracy and reliability of monitoring drinking water quality in a flexible, easy to maintain package which has also reduced costs.
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Could a new technology development, fueled by the success of Open Banking in the financial services sector, help utilities overcome long standing efficiency, accuracy and customer experience challenges in their billing operations? Read our report to find out more.
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Can power network operators deliver the scale and pace of investment needed for net zero without alienating communities or causing environmental detriment? A new report from Utility Week and Hitachi ABB Power Grids explores the challenge.
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Debt and collections leaders in utilities remain braced for the wave of debt and affordability woes they know will come with the end of government’s coronavirus support measures. Are they armed with the right products, resources and data to service the new scale and profile of customers in arrears?
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The pandemic ushered in a huge change in utility customer services culture at a pace which could not have been predicted. The new Insight Report from Utility Week uncovers the short-term tactics that companies deployed and considers how these can be honed into longer-term strategies to improve customers’ experience and company efficiency.
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Networking infrastructure represents a real turning point for the utilities sector. To date organisations have been constrained by the fixed nature of their legacy networking communications infrastructure, and the technical challenges to keep up to date. Digital transformation is the only viable option to drive productivity gains through the whole organisation and in their IT infrastructure. Download this free report on the topic.
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Net zero is a once in a generation opportunity to transform the energy system. This high-level report, in association with Microsoft and Accenture, explores how digital technology and partnership working can help the sector accelerate and scale up to deliver the transition affordably.
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