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Unequal electricity and gas policy costs and taxes must be tackled in order to encourage consumers to switch to low-carbon heating options, the government’s leading heat policy official has told Utility Week. David Capper also hinted that the government is examining a phase-out date for fossil fuel heating systems
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April was a record month for customers switching away from large energy suppliers to small and medium-sized retailers, new figures from Electralink show. It also represented a 29 per cent increase in switching compared to the same month last year, when the country was in the grip of the pandemic.
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Ofwat is inviting water companies, their customers and consumer groups to share their experiences of service during the pandemic to better understand how support could be improved for those in financial difficulty, struggling with emotional wellbeing or without online access.
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A quarter of 18-24-year-olds struggle to understand their energy bills, new research from Octopus Energy and the National Literacy Trust has revealed. A OnePoll survey of more than 2,500 bill payers looked to explore how well people understood their energy bills and identify ways in which they could be made easier to read.
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A taskforce has been launched to accelerate the digitalisation of the energy system. The Energy Digitalisation Taskforce is the successor to the Energy Data Taskforce and will once again be chaired by Laura Sandys.
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Thames has rolled out a new IT system for monitoring its clean water processes, supplies and treatment works across the capital. The technology replaces a 25-year old system that remained online throughout the switchover to minimise disruptions
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Subsidiaries of Invinity Energy Systems and Siemens Gamesa Renewable Energy have signed an agreement to jointly develop a “next generation” grid-scale vanadium flow battery. Upon the completion of the design, which will incorporate Gamesa Electric’s power conversion systems, they will also work together to manufacture the battery systems.
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UK Power Networks has had its carbon reduction plan and targets endorsed by the Science-Based Target Initiative. The distribution network operator said it is on course to reach net zero for all directly-controllable carbon emissions by 2028. This comprises a 42 per cent reduction in these emissions based on the 2018/19 level, with the rest offset.
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Ofgem has urged the Competition and Markets Authority (CMA) to dismiss the appeals sought by the transmission and gas distribution networks against their final determinations for RIIO2, arguing they are “without merit”. Responding to their notices of appeal in a submission to the CMA, Ofgem said the networks’ complaints “amount to no more than disagreements” with way it has exercised its “expert regulatory discretion”.
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Octopus Energy chief executive Greg Jackson has said his company’s net loss for 2019/20 was driven by the supplier’s “relentless investment” in new technologies, international expansion and customer growth. The retailer, which is this year celebrating its 5th anniversary, saw its revenue grow 160 per cent from £477 million to £1.24 billion and estimates a revenue of £2 billion as of year end April 2021.
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Welsh Water is marking the 20th anniversary today of its acquisition by Glas Cymru to become a not-for-profit water and sewerage business.
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Macquarie has sold its more than 600,000-strong industrial and commercial smart meter portfolio Cortex Metering Solutions. Cortex, which rents out the devices to more than 80 energy suppliers, has been acquired by multi-utility metering and data services business Energy Assets Group.
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