Opinion

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In our quarterly series of Big Picture articles, large customers give their verdict on utilities. This week, Kathy Oxtoby talks to Coventry University.
Opinion
Peter Kelly argues the mobile network is the only credible communications technology option for smart metering.
Opinion
Despite FIT cuts, PV can still be attractive to utilities if they use the power purchase agreement model as Thames Water has, says Patrick Charignon.
Opinion
What's on the horizon for utility customer service? Three experts share their thoughts.
Opinion
Chargemaster is rolling out the country's first national EV charging infrastructure. Chief executive David Martell tells Karma Ockenden he has praise for electricity suppliers but DNOs could do more to help.
Opinion
Customers don't want to wait until 2015 to start paying private sewer costs. Deryck Hall explains why, and sets out what else customers told CCWater about last October's sewer transfer.
Opinion
Jim Hayward relates front line tales from Eon's early experience of rolling out smart meters.
Opinion
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