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With exactly a year to go until the COP26 climate change conference in Glasgow, the pressure is on for the UK to position itself as a global leader in decarbonisation. But how – and what role will utilities have to play? Regina Finn, Laura Sandys and Lawrence Slade will be among the experts discussing this topic.
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A webinar to explore the role of digital channels in delivering sensitive and empathetic service to customers, especially in a context of increasing consumer vulnerability and hardship
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