A better benchmark for customer service in the energy sector
The energy price cap rise has highlighted industry failings when it comes to customer service, says Oneserve's Chris Proctor, and suppliers must look outside the sector for best practice if they are to succeed.
Standard content for Members only
To continue reading this article, please log into your Utility Week Account or subscribe now.
To discuss further options, call us on 01342 332057 or request a call back.