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Eon has announced it is increasing its standard variable tariff (SVT) electricity and gas prices,
6 years ago
Just seven per cent of those classified as fuel poor struggle both financially and find
The number of energy customers forced to install prepayment meters has risen for the first
Although switching volumes are healthy, underlying information about who is switching shows longstanding industry challenges
First Utility has announced it is raising its prices by an average of 5.9 per
The government has widened the pool of energy suppliers obliged to offer Warm Home Discounts
Energy giant admits being "disappointed" at missing deadline by three weeks but avoids enforcement action after agreeing to pay into regulator's vulnerable customers' fund.
BEIS select committee hears power networks will cope with expected 10 per cent demand rise following mass switch to electric vehicles over next 30 years.
Ofgem has proposed a series of tweaks to the supplier of last resort arrangements, as
The number of installed SMETS2 meters has crossed 1,000, Greg Clark has revealed. Responding to
Energy UK said 493,912 customers switched supplier last month, a 13 per cent increase compared to May 2017.
Findings from a new disrupting utilities survey by consultants PwC, which looked at UK consumer attitudes to smart technology, indicate the growing market could be increasingly lucrative for energy suppliers.
The regulator said its research indicates that many consumers are deterred from switching because of fears that something could go wrong, especially if they have experienced a problem before.
Lower prices, clear communication and “green” credentials are among the key issues impacting consumer trust in UK energy providers, according to new research.
The regulator will consider potential reforms for supply market entry and exit as well as ongoing monitoring and engagement.
The supplier has blamed the price hike on “substantial increases in the wholesale cost of gas and electricity”, which will see the typical annual bill increase to £923, up from £879 – a rise of £4 per month.
Gordon Boyd has been appointed chief financial officer designate of the new British energy supply and services company that Innogy SE and Scottish and Southern Energy plc (SSE) have agreed to form, subject to necessary shareholder and regulatory approvals.
The regulator has already outlined plans to reduce networks returns by around £5 billion over RIIO2. Citizens Advice says it should go even further and save consumers a total of £9.1 billion.
Electralink has unveiled a new set of models for calculating the £8 billion of Distribution Use of System (DUoS) charges which are paid by network users each year.
SSE will pay £1 million to Ofgem’s consumer redress fund after the energy company sent 580,000 pre-payment customers “inaccurate and misleading” information in their annual statements between 2014/2015.