Electricity retail

Latest

Ofgem issues decision on Together Energy’s £4.8m SoLR claim

The regulator has announced how much it will allocate to Together Energy for its supplier of last resort costs in taking on 36,000 former One Select customers - falling short of the total amount requested.

5 years ago

Second-generation smart meters now up to 2 million

The Data Communications Company (DCC) has announced that 2 million SMETS2 smart meters have been installed. SMETS2 devices are expected to iron out the issues faced by customers with first-generation (SMETS1) devices.

5 years ago

Octopus Energy in ‘expansion phase’ with acquisition of German supplier

Octopus Energy has expanded further into the global energy market with the acquisition of a German green energy supplier. Utility Week speaks to Greg Jackson, Octopus' chief executive, about the deal and the strategy behind it.

5 years ago

Utility customers ‘willing to show loyalty’ to providers

Despite increased levels of switching among energy suppliers recently, research has found customers across the utilities sector to be mostly loyal to their provider. Oliver Disney, commercial director of 383 Project, said the switching trend could be heading towards a "significant roadblock."

5 years ago

Eversmart Energy becomes sixth supplier of 2019 to cease trading

Eversmart Energy has recently had a winding up order petition filed against it by National Grid. Ofgem is now looking for a supplier of last resort (SoLR) to take on Eversmart's customers.

5 years ago

Ombudsman sees surge in complaints about Eversmart

5 years ago

Crowd Charge launches smart charging app for EVs

5 years ago

Report shows decline in satisfaction with suppliers

Ofgem's quarterly customer perception survey shows a change in the number of people reporting satisfaction with their energy supplier as well as further movement in awareness of the price cap.

5 years ago

Electricity prices for businesses up 70% since 2007

5 years ago

National Grid files winding up petition against Eversmart Energy

The Manchester-based supplier was previously revealed to have failed to pay its renewables obligation (RO) to Ofgem on time. Eversmart confirmed in April that it had paid off what it owed in installments to the regulator.

5 years ago

Will the disruptors be disrupted?

Much has been written about the impact of mid-tier challengers such as Ovo, Octopus and Bulb on the established players’ market dominance. But how sustainable are these disruptors, especially if wholesale prices rise sharply? Utility Week gets the views of experts, including Paul Massara.

5 years ago

EDF shown in ‘credit default’

Big six supplier EDF energy was shown as being in credit default in the early hours of Saturday morning. EDF has since confirmed that the default was caused by an "administrative issue" which has since been resolved.

5 years ago

The smart meter rollout – now comes the hard part

5 years ago

Council-owned energy company folds after no buyer found

Portsmouth Council has admitted defeat in trying to find a buyer for Victory Energy and informed the directors it will no longer provide financial support.

5 years ago

Octopus and Co-op deal ‘could be worth £60m’

The deal struck between Octopus and Co-op Energy will see the former acquire 300,000 more customers, with Co-op Energy retaining the brand. Industry sources have told Utility Week that the deal could be valued at between £30 and £60 million.

5 years ago

Almost one in five smart meters ‘dumb’

5 years ago

Octopus acquires 300,000 customers of Co-op Energy

The deal, which was for an undisclosed sum, sees Co-op's customer base triple from 300,000 to 1 million.

5 years ago

Millions of smart meter owners are ‘facing issues with devices’

5 years ago

Ovo announces end of white label agreements after ‘profound market changes’

The challenger brand, which is believed to be bidding for SSE's retail arm, has revealed it is closing its white label brands this summer due to its communities model proving "difficult to scale". The supplier said "profound changes" in the energy market over the past five years had impacted Peterborough Energy, Fairerpower and EnergySW.

5 years ago

Bristol Energy confirms permanent MD

The challenger supplier's interim managing director has been given the role on a permanent basis, as the company hits the milestone of 100,000 customers.

5 years ago