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If there is one thing that the utilities industry has taught us over the last
6 years ago
Ofgem's governing body has announced the regulator 'should be more transparent' about its compliance and enforcement work and take a bolder approach to communications about the retail energy market.
Bristol Energy has announced it is increasing its standard variable tariff (SVT) for the first
SSE reportedly contacted almost 13,000 customers and urged them to switch to a supplier which is believed to be struggling to pay its debts.
More than one in seven households in the UK could be at risk from fires, electric shocks and gas explosions due to meter tampering, a new survey has indicated.
Last month just under half a million (477,106) customers switched supplier, up by nearly a quarter (23 per cent) compared to the same time last year.
Npower's chief executive Paul Coffey said the results “reflect how tough the market is for energy suppliers”.
The fate of a council-owned energy company that may face the chop before it is operational after costing tax payers £1 million is being decided today (10 August).
Eon has announced “important milestones” have been reached in its transaction to acquire Innogy from RWE.
Collapsed energy supplier Iresa experienced cash flow difficulties and attempts to secure additional funding and a sale of the business were unsuccessful, Utility Week understands.
Energy giant Eon has overtaken SSE in the big six league table to become the
The incoming energy price cap will not stop bill increases, consultancy firm Cornwall Insight has
"How do brands in the industry address the gap between what customers expect from them and what they actually deliver?"
British Gas has announced an increase of nearly 4 per cent to its standard variable tariff (SVT) due to a “rapid” increase in wholesale energy costs.
The regulator was investigating whether Iresa breached licence conditions and consumer complaints handling standards relating to treating customers fairly, complaints and call handling, customer switching, providing refunds and consideration of customers’ ability to pay when in debt.
As two more energy providers cease trading within days of each other, this has hardly been the market’s finest hour.
The £2 million increases the authority’s total investment in the energy company, which it set up in 2016 to offer cheaper energy for local residents and reinvest any profits in the local community, to £26.2 million.
The average household has seen its energy bills increase by nearly 20 per cent over the last decade even though it is using a fifth less gas and electricity, according to new research by the Liberal Democrats.
Small-scale energy provider Gen4U (gas & electric nationally) appears to be in financial difficulty, according
Ofgem says there is a “strong case” to explore fundamental reforms to the regulatory arrangements