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Delay the smart meter rollout rather than turn off consumers by installing "dumb" meters, MPs have urged.
11 years ago
Mathew Beech profiles three of the companies taking on the big six, each in its own way.
It's high time energy suppliers started reaching out to housing associations and other 'trusted partners' on the smart meter rollout, Peabody's Graeme Maughan tells Janet Wood
The future of asset management needs to move to a "board level discussion" to keep on top of the rollout of 50 million smart meters in the UK by 2020.
The newly formed smart meter central delivery body (CDB) is more than just a publicity machine, its board members have insisted.
South Staffs Water is trialling up to 1,000 smart water meters in hard-to- reach household locations, it announced today.
New rules requiring suppliers to clamp down on electricity theft have been proposed today by Ofgem.
Energy suppliers should adopt an electricity network operator (DNO) type of approach to the rollout of smart meters, according to UK Power Networks (UKPN.
The number of people who have not switched and said they are happy with their energy supplier has fallen, according to Ofgem's 2013 customer engagement survey.
Demand-side response will ease the strain on the energy system, but only if the market models work for consumers, suppliers and network operators, says Amy Cooke
In the second of three monthly articles on the customer experience, Utility Week looks at the need to educate consumers about how smart meters can save them money
First Utility has appointed Siemens to deliver its nationwide smart meter programme.
Comparing energy usage with similar households or providing financial incentives can lead to an average reduction in consumption by seven per cent.
Energy customers who pay their bills via direct debit are overpaying by almost £1 billion.