Energy retail

Editor's picks

Frequent renewables obligation payments, as well as tighter rules on cash borrowing, could help to build a more sustainable retail market, the chief executive of Shell Energy Retail has said. Speaking to Utility Week Ed Kamm outlined his vision for improving the market, after being asked about the thorny issue of compliant suppliers picking up the costs of failure.
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Last year’s energy white paper hinted at a vision for the future of the retail sector, including contentious proposals to introduce automatic switching. With the forthcoming retail strategy, along with a consultation on the proposed switching arrangements, thought to be due imminently, Utility Week speaks to industry experts about what they want to hear from the government.
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Featured

The energy supply licence regime is “no longer fit for purpose” and the regulation of energy retailers should be based on their activities, a heavyweight group of Tory MPs has urged in a report commissioned by Boris Johnson. The Taskforce on Innovation, Growth and Regulatory Reform also stresses “fundamental reform” of the framework for the energy market is needed to deliver a smart grid.
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Introducing carbon MOTs for customers’ homes could help with the lack of understanding around the impact domestic heating has on net zero, a new report has suggested. The report, Getting to net zero, by Energy Systems Catapult on behalf of Shell Energy Retail includes new polling which shows just nine per cent of customers plan to switch to low-carbon heating when they replace their current boiler.
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Latest in Energy retail

What's on the horizon for utility customer service? Three experts share their thoughts.
Opinion
Before asking Ofgem to resolve issues in the retail market, we need to form a consensus on what a successful market would look like, say Richard Postance, Advisory Partner at Ernst & Young.
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Chargemaster is rolling out the country's first national EV charging infrastructure. Chief executive David Martell tells Karma Ockenden he has praise for electricity suppliers but DNOs could do more to help.
Opinion
Jim Hayward relates front line tales from Eon's early experience of rolling out smart meters.
Opinion
Industry standards and a new Central Charge database are being developed to ensure the Green Deal is well governed, as Laura Fosh explains.
Opinion
SSE customers paid on average 6.6 per cent less for their gas and electricity in the nine months to December the company said today. That was despite using 26.6 per cent less gas and 8.3 per cent less electricity year on year.
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