Energy retail

Editor's picks

The special administration of Bulb will be backed by a £1.7 billion government loan. Approving the unprecedented use of the special administration regime, a judge said state backing was of "existential importance" to continue supply to Bulb's 1.7 million customers.
News
The government should consider picking up the tab for Last Resort Supply Payment claims to spread out the costs of the industry levy and protect consumers from a sharp increase in energy bills next year, Energy UK’s deputy chief has stated. Audrey Gallacher, who also serves as the trade body’s director of policy, made the suggestion after Bulb became the first supplier to enter the special administration regime earlier this week.
News
Energy suppliers outside of the largest seven would be “mad” not to question their future in the domestic retail market after the recent turmoil, an industry expert has suggested. Ellen Fraser, energy retail partner at Baringa Partners, said they should ask whether they are "going to have to take so much of a loss that the payback period is not worth it."
News

Featured

The government has made a “mess” of the energy retail market and must now “live with it” after Bulb become the first supplier to enter the special administration regime, an industry boss has stated. Ecotricity chief executive Dale Vince said it is a "very good thing" the government will be confronted with the reality of operating in the market it helped to create.
News
Bulb has confirmed it will enter the special administration regime (SAR), becoming the first energy supplier to do so. The company, which serves 1.7 million customers, was revealed to have been in talks with an investment bank earlier this year. It will be the single biggest failure the market has seen, eclipsing that of even Avro Energy which failed earlier this year with 580,000 customers.
News
British Gas has been appointed by Ofgem to take on the customers of failed suppliers Neon Reef and Social Energy Supply. The two companies, which leave behind a combined total of approximately 35,500 domestic customers, ceased trading last week and took the total number of exits via the supplier of last resort (SoLR) process so far this year to 24.
News

Latest in Energy retail

Peter Kelly argues the mobile network is the only credible communications technology option for smart metering.
Opinion
What's on the horizon for utility customer service? Three experts share their thoughts.
Opinion
Before asking Ofgem to resolve issues in the retail market, we need to form a consensus on what a successful market would look like, say Richard Postance, Advisory Partner at Ernst & Young.
News
Chargemaster is rolling out the country's first national EV charging infrastructure. Chief executive David Martell tells Karma Ockenden he has praise for electricity suppliers but DNOs could do more to help.
Opinion
Jim Hayward relates front line tales from Eon's early experience of rolling out smart meters.
Opinion
Industry standards and a new Central Charge database are being developed to ensure the Green Deal is well governed, as Laura Fosh explains.
Opinion
Close
Close

Request a call back