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Ovo Energy has been appointed as the supplier of last resort to take on the 235,000 customers of failed supplier Economy Energy.
5 years ago
Ofgem will be outlining plans to tighten up controls on how suppliers handle customers’ balances this year and is exploring moves to extend regulation to energy intermediaries, its chair has said.
Utility Week's Water Customer Conference will be held in Birmingham on Wednesday 16 January. CCWater's chair Alan Lovell and the watchdog's deputy chief executive Phil Marshall will be among the speakers.
Councils should be handed Ofgem’s powers over distribution networks in order to kickstart the local infrastructure for electric vehicles, a new report has recommended.
Ofwat has noted the “disappointing performance” for customer service by Thames Water and SES Water as the regulator published the service incentive mechanism (SIM) scores for 2017-18.
Research from the mid-tier supplier suggests the biggest energy suppliers have grouped their tariffs at roughly the same price since the introduction of the price cap.
As entrances go, the government’s introduction of a price cap on default tariffs has certainly
The title of that documentary – An Impossible Job – might overstate the challenge energy
Economy Energy has ceased trading just a day after the company was revealed to be in credit default and less than a week since it was banned from taking on new customers.
Ofwat has indicated that it will consider more ambitious leakage targets for future price reviews but said further improvements will be dependent on advances in technology as well as greater levels of industry collaboration.
The boss of Tempus Energy has slammed the government for refusing to reform the capacity market, whilst urging ministers to “start being honest” with investors and parliament.
Economy Energy is understood to be planning to enter the supplier of last resort process shortly as indications it is in financial difficulty has sparked further concern the company is closer to going bust.
Energy companies have responded positively to the news Ofgem has granted price cap derogations to three suppliers.
Water companies have done too little to develop a new water grid that would enable supplies to be shifted from areas where water supplies are abundant to those at greater risk of shortages, according to Ofwat.
Ofgem has said it is in “active discussion” with Outfox the Market regarding customer service issues with parent company Foxglove and associated labels.
The Energy Ombudsman has revealed it opened almost 400 investigations into Economy Energy in November, compared to just 112 in January 2018.
The regulator has warned that if the company fails to improve its customer service it could result in the revocation of its supplier licence.