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Domestic water retail

Editor's picks

Ofwat names innovation competition winners
Water companies from across the UK as well as supply partners, NGOs and academic groups have been awarded funding for 11 projects from the Ofwat Innovation Fund to tackle shared problems faced by the sector. See the full list as well as the thoughts of Ofwat's John Russell.
News
Defra threatened with legal action over CSOs
An environmental group has threatened legal action against environment minister Rebecca Pow’s department for not dealing comprehensively with combined sewer overflows.
News

Featured

Water metering could save 0.5% of total carbon emissions
Installing one million smart water meters each year could cut the UK's greenhouse gas emissions by 0.5 per cent over the next 15 years. The impact of smart water meters on reducing the UK’s carbon emissions has been calculated in a new report by Waterwise and Arqiva that suggests a nationwide rollout would save one billion litres of water daily.
News
Thames Water hits half million smart meter milestone
Thames Water is the first company in the country to undertake a mass rollout of smart water meters and has reached half a million installations. The firm said the programme has led to a reduction in leakage and greater consumer engagement with water efficiency.
News

Latest in Domestic water retail

Ofwat mulls more detailed leakage reporting requirement
Ofwat has proposed a series of changes in the ways water companies report on leakage savings and costs to inform PR24 framework and suggested introducing mandatory reporting for embedded and operational greenhouse gas emissions. The proposals are partly in response to recommendations made by the Competition and Markets Authority as part of its PR19 redeterminations.
News
NI Water granted £2.1bn of capital investment
After six years of underinvestment, Northern Ireland Water has been granted £2.1 billion to spend on capital investment programmes to improve infrastructure as well as to meet climate and environmental goals. The increase in capital investment will enable the company to provide wastewater treatment services that have lagged behind the rate of housing growth.
News
Ofwat asks customers to share Covid-19 experiences
Ofwat is inviting water companies, their customers and consumer groups to share their experiences of service during the pandemic to better understand how support could be improved for those in financial difficulty, struggling with emotional wellbeing or without online access.
News
Welsh Water celebrates 20 years
Welsh Water is marking the 20th anniversary today of its acquisition by Glas Cymru to become a not-for-profit water and sewerage business.
News
Rolling out a smarter water future in London
Thames Water's head of smart metering talks about the trials, tribulations and many benefits the company has seen since it began the UK's first major smart water meter rollout
Interviews
Trade body calls for behavioural change to save water
Better understanding of how to use the eco-settings on home appliances as well as choosing appropriate products for a household is essential to cut water and energy usage, according to the head of manufacturers association AMDEA
News
SVT to trial incentives for non-household water efficiency
Severn Trent will begin paying water retailers to encourage their customers to use less water during times of high demand. The trial, aimed at reducing demand during the summer, will offer a number of incentives including peak-demand alerts and cash incentives to lower consumption at key times.
News
Leak repair tool wins Future Water innovation award
A tool that is drawn to leaks within pipes has won the Future Water Association 2020 Water Dragons prize. Qinov8's Aquapea moves through pipes and forms a seal over holes to prevent leaks
News
Putting water neutrality back on the agenda
The concept of water neutrality was in vogue around 10 years ago but it fell off the radar for many, despite its clear benefits. Now, Waterwise is working to get the conversation re-focussed on how homes can be built with minimum impact in waterstressed areas.
Analysis
Report calls for EA to be fully funded
An environmental NGO has called for government to end its obsession with lower bills and allow the water sector to properly invest in infrastructure. The Salmon and Trout Conservation group asked government to remove obstructions that prevent the Environment Agency from monitoring polluters
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