Domestic water retail

Editor's picks

Water companies from across the UK as well as supply partners, NGOs and academic groups have been awarded funding for 11 projects from the Ofwat Innovation Fund to tackle shared problems faced by the sector. See the full list as well as the thoughts of Ofwat's John Russell.
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An environmental group has threatened legal action against environment minister Rebecca Pow’s department for not dealing comprehensively with combined sewer overflows.
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Featured

Installing one million smart water meters each year could cut the UK's greenhouse gas emissions by 0.5 per cent over the next 15 years. The impact of smart water meters on reducing the UK’s carbon emissions has been calculated in a new report by Waterwise and Arqiva that suggests a nationwide rollout would save one billion litres of water daily.
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Thames Water is the first company in the country to undertake a mass rollout of smart water meters and has reached half a million installations. The firm said the programme has led to a reduction in leakage and greater consumer engagement with water efficiency.
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Latest in Domestic water retail

Ofwat has proposed a series of changes in the ways water companies report on leakage savings and costs to inform PR24 framework and suggested introducing mandatory reporting for embedded and operational greenhouse gas emissions. The proposals are partly in response to recommendations made by the Competition and Markets Authority as part of its PR19 redeterminations.
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After six years of underinvestment, Northern Ireland Water has been granted £2.1 billion to spend on capital investment programmes to improve infrastructure as well as to meet climate and environmental goals. The increase in capital investment will enable the company to provide wastewater treatment services that have lagged behind the rate of housing growth.
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Ofwat is inviting water companies, their customers and consumer groups to share their experiences of service during the pandemic to better understand how support could be improved for those in financial difficulty, struggling with emotional wellbeing or without online access.
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Welsh Water is marking the 20th anniversary today of its acquisition by Glas Cymru to become a not-for-profit water and sewerage business.
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Thames Water's head of smart metering talks about the trials, tribulations and many benefits the company has seen since it began the UK's first major smart water meter rollout
Interviews
Better understanding of how to use the eco-settings on home appliances as well as choosing appropriate products for a household is essential to cut water and energy usage, according to the head of manufacturers association AMDEA
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Severn Trent will begin paying water retailers to encourage their customers to use less water during times of high demand. The trial, aimed at reducing demand during the summer, will offer a number of incentives including peak-demand alerts and cash incentives to lower consumption at key times.
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A tool that is drawn to leaks within pipes has won the Future Water Association 2020 Water Dragons prize. Qinov8's Aquapea moves through pipes and forms a seal over holes to prevent leaks
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The concept of water neutrality was in vogue around 10 years ago but it fell off the radar for many, despite its clear benefits. Now, Waterwise is working to get the conversation re-focussed on how homes can be built with minimum impact in waterstressed areas.
Analysis
An environmental NGO has called for government to end its obsession with lower bills and allow the water sector to properly invest in infrastructure. The Salmon and Trout Conservation group asked government to remove obstructions that prevent the Environment Agency from monitoring polluters
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