Domestic water retail

Editor's picks

Water companies from across the UK as well as supply partners, NGOs and academic groups have been awarded funding for 11 projects from the Ofwat Innovation Fund to tackle shared problems faced by the sector. See the full list as well as the thoughts of Ofwat's John Russell.
News
An environmental group has threatened legal action against environment minister Rebecca Pow’s department for not dealing comprehensively with combined sewer overflows.
News

Featured

Installing one million smart water meters each year could cut the UK's greenhouse gas emissions by 0.5 per cent over the next 15 years. The impact of smart water meters on reducing the UK’s carbon emissions has been calculated in a new report by Waterwise and Arqiva that suggests a nationwide rollout would save one billion litres of water daily.
News
Thames Water is the first company in the country to undertake a mass rollout of smart water meters and has reached half a million installations. The firm said the programme has led to a reduction in leakage and greater consumer engagement with water efficiency.
News

Latest in Domestic water retail

Scottish Water has been named the most trusted company in Scotland in a consumer survey by watchdog Which? that said the regulatory framework contributed to customer sentiment. Which? said water was the only industry in Scotland rated more trustworthy than counterparts in other areas of the UK.
News
The main round of Ofwat's innovation competition kicks off in May with collaboration encouraged for entries that can win £1 million to £10 million to advance and commercialise ideas, models and processes that will benefit the whole sector. The regulator has also updated on activity in the first round of the Innovation in Water Challenge.
News
Severn Trent has set its reduction targets for direct, indirect and supply chain greenhouse gas emissions by 2030 in line with guidelines from the Science Based Targets Initiative
News
Affinity's customers have saved thousands of litres of water in the past few months thanks to virtual home visits that let the company remotely share advice on reducing consumption without entering peoples' homes.
News
Last month Anglian expanded its Shop Window project, which aims to use the town of Newmarket as a live testbed for innovative solutions to the problems the water sector is facing now, and for the future. Utility Week chats to the driving forces behind the project.
Analysis
Debt Awareness Week has never been more relevant, as the pandemic continues to plunge increasing numbers of families and businesses into financial hardship. Mark Abrams, chief executive of Auriga Services, looks at what the utilities sector has been doing to help.
Comment
Yorkshire Water has changed the way it will operate water network and maintenance services after establishing a Water Services Partnership and awarding £553 million contracts to Morrison Utility Services and Network Plus
News
The publication of the Competition and Market Authority(CMA)'s water redeterminations justify why a record four companies sought an appeal. With gains made on all sides Utility Week explores what has been won and lost.
Analysis
Shadow environment minister Luke Pollard said the water industry needs fundamental changes to face the climate crisis with a focus on helping customers use less water. He called for a shift in mindset from political leaders, companies and regulators as well as consumers to rethink how natural resources are viewed.
News
A water efficiency group that includes Waterwise, Thames and SES Water has teamed up with the Bathroom Manufacturers Association (BMA) in a bid to banish leaking toilets.
News
David Black, who will become Ofwat's interim chief executive next month, has suggested end-of-period adjustments to performance commitments relating to water consumption rather than changing the targets during the period to allow for coronavirus impacts.
News
Close
Close

Request a call back