Leakage

Ambitious regulatory and company targets mean leakage will be a key focus over the 2020-25 period and beyond. Find out what water firms are doing to tackle the problem.
Water watchdog CCWater was overwhelmed by the number of complaints it received from non-household customers unhappy with aspects of their service
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Newly released figures show that the majority of water companies beat their targets on leakage in 2018/19, however water usage increased during the year from 141 litres to 143 litres per day
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Ofwat has indicated that it will consider more ambitious leakage targets for future price reviews but said further improvements will be dependent on advances in technology as well as greater levels of industry collaboration.
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