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Editor's picks

Locking down retailer protections
The second lockdown has forced many businesses across the UK to close once again. However, the full suite of protections for non-domestic water customers have not been reinstated. Utility Week talks to the chief executives of Business Stream, Castle Water, Water Plus, Waterscan and Wave, among others, about their concerns on how the latest restrictions will affect an already fragile market.
Analysis
CCW embarks on crusade for vulnerable customers
Consumer watchdog CCW has set water companies a target of raising awareness of the priority services register from its current 42 per cent to 75 per cent by 2030. As part of a series of goals aimed at vulnerable customers, CCW also wants to helps turn around a situation where currently 51 per cent view the communication from their water company as poor.
News

Featured

CMA considers extending deadline for water appeals
Anglian, Bristol, Northumbrian and Yorkshire Water may have to wait until February for a decision on their appeal against Ofwat's final determinations. Utility Week understands the CMA is consulting on extending the timetable to conduct as robust a review as possible
News
Christine McGourty: Time for action not delegation
The climate crisis is the biggest challenge we are facing and we cannot expect politicians to sort it out: we all have a part to play, writes Christine McGourty, chief executive of Water UK
Opinion
Public backs infrastructure splurge but regulation ‘out of step’
People understand the benefits of investment in infrastructure in terms of creating jobs and enabling decarbonisation but government and regulators must have a common message. This is the view of Lawrence Slade, chief executive of the Global Infrastructure Investors Association, who spoke to Utility Week on the back of its poll on public attitudes towards infrastructure and investment.
News

Latest in Water

CMA confirms extension to water company appeals
The CMA has confirmed it will publish its final determinations for Anglian, Bristol, Northumbrian and Yorkshire in February instead of December. It said the high level of stakeholder interest in the appeals meant it would make full use of the time available.
News
Ofwat adjusts price controls
Ofwat has adjusted water company price controls to reflect actual performance in 2019/20 instead of forecasted data. Thames, Southern, Yorkshire and Anglian saw the biggest change to allowed revenue for the so-called blind year
News
Enhanced protection for business customers proposed
Water retailers may be prevented from disconnecting customers for non-payment, or beginning debt recovery if an amendment to the Customer Protection Code of Practice is approved by Ofwat.
News
Weekend press round-up: Pennon considers takeover of Southern Water
In our latest review of sector coverage across the national newspapers, there is speculation that Pennon Group, having considered approaches for several water companies, now has Southern in its sights. There is also the latest on Boris Johnson’s 10-point roadmap for building back greener and plans for a solar power station in space, among others.
News
CMA considers extending deadline for water appeals
Anglian, Bristol, Northumbrian and Yorkshire Water may have to wait until February for a decision on their appeal against Ofwat's final determinations. Utility Week understands the CMA is consulting on extending the timetable to conduct as robust a review as possible
News
Christine McGourty: Time for action not delegation
The climate crisis is the biggest challenge we are facing and we cannot expect politicians to sort it out: we all have a part to play, writes Christine McGourty, chief executive of Water UK
Opinion
Public backs infrastructure splurge but regulation ‘out of step’
People understand the benefits of investment in infrastructure in terms of creating jobs and enabling decarbonisation but government and regulators must have a common message. This is the view of Lawrence Slade, chief executive of the Global Infrastructure Investors Association, who spoke to Utility Week on the back of its poll on public attitudes towards infrastructure and investment.
News
On the Move: SES, ENA, Southern
In our latest round-up of appointments across the sector, the ENA announces a new role for Randolph Brazier, while SES Water has created a new chief customer officer position.
News
Welsh Water embarks on sewage to vehicle fuel project
Welsh Water has secured £60,000 to fund a scheme that converts sludge to hydrogen fuel for its vehicle fleet and has added solar arrays at three of its sites. The new initiatives are part of the company's efforts to cut carbon emissions across its estate.
News
Pipes and soil studied to cut leakage
A study by UKWIR and University of Sheffield aims to understand the conditions that can cause buried pipes to leak. It will explore effects of pressure and environment to better inform how companies should invest in pipe maintenance
News
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