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National Infrastructure Commission (NIC) chief executive James Heath Ultimately, argues it is neither possible nor desirable to avoid all climate risks, saying: “The idea that we’re going to build our way out of climate change doesn’t seem realistic."
News
On the back of Utility Week Live 2022, Utility Week editor James Wallin sat down with Aimie Chapple, Capita Experience CEO, to gauge her thoughts on the challenges discussed over the two days and solutions presented.
Interviews

Editor's picks

Amid clamour for smarter cities and a green industrial revolution, Utility Week Innovate showcases five modern utility projects ensuring the foundations of tomorrow’s smart cities can match the durability and ambition of those laid by Victorians more than a century ago.
Analysis
National Grid’s head of innovation strategy and digital transformation, Anna Carolina Tortora, reflects on her professional background in rocket science and club promoting alongside a 13-year stint in the utilities sector.
Interviews
While a review into the electricity networks’ response to November's Storm Arwen is ongoing, the sector is already exploring how lessons learned can help to boost the response to future extreme weather. The ENA's head of innovation, Dan Clarke, talks to Utility Week about the role of demonstration projects in improving network resilience by allowing DNOs to robustly trial and test the validity of new technologies and solutions in a safe environment.
News
EDF's head of smart customers, Rebecca Rosling, explains the value of simple communication, sourcing new ideas from different sources, and why it’s such an exciting time to be in energy.
Interviews
At a time of upheaval in the retail energy market, world-class customer service has never been so crucial – not only for customer acquisition, retention and return on investment (ROI), but for building relationships with customers at a time when trust is low.
Comment
National Grid’s head of innovation strategy and digital transformation, Anna Carolina Tortora, reflects on her professional background in rocket science and club promoting alongside a 13-year stint in the utilities sector.
Interviews
Utility Week Innovate catches up with Utility Warehouse’s recently appointed chief commercial officer, David Walter, about an imminent ‘decade of complete reinvention’ and his grounding in groceries.
Interviews
DevicePilot CEO, Pilgrim Beart – founder of the platform which eventually became British Gas’ Hive – discusses the route to successful smart energy innovation and why service management holds the key to a smooth journey.
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