Data and digitalisation

What the Autumn statement holds for energy sector

The upcoming autumn statement by chancellor of the exchequer Jeremy Hunt is being billed as one of the government’s last opportunities to restore its flagging political fortunes. So what does the energy sector want from the Treasury’s showpiece end of year event and what is it likely to see?

17/11/2023

Analysis

At the digital crossing point?

Are utilities at a crossing point where data transforms operations? A recent Utility Week roundtable with NTT DATA canvassed the experts and asked them what they'd most like to see next year when it comes to automation of processes.

10/11/2023

Comment

My automation wish-list for 2024

As the year draws to a close, a Utility Week roundtable in association with NTT DATA asked participants to consider the ways automation might change business for the better in 2024.

10/11/2023

Analysis

Five things utilities need to know about cyber-security

Our recent webinar with Schneider Electric highlighted the growing threat to networks from cyber criminals as the toughening up of UK cyber-security regulations looms. But there’s a lot utilities can do to prepare, as Schneider expert Victor Lough explains.

09/11/2023

Analysis

MSSPs and load controllers targeted by cyber regulations

Managed security service providers and load controllers are expected to become subject to the most stringent cyber-security regulations along with utilities as the scope of the UK’s cyber legislation is expanded,

18/10/2023

News

Shake up ahead for utilities payments

Industry research suggests many utilities are on the brink of broadening their payment options in a bid to improve customer satisfaction and stem bad debt. Vincent Belloc, vice President & managing director at PayPal UK, offers insights.

25/09/2023

News

Enabling the digital transformation of customer services at Severn

Severn Trent has been able to radically improve its customer service by adopting a cloud-based contact centre approach. Here’s how.

07/09/2023

Case studies

How weather data helps utilties mitigate the impact of climate change

Many utility companies across Europe already rely on accurate and reliable weather forecasts to help overcome daily planning and operational challenges. According to a global study of utility executives by Accenture

26/07/2023

Downloads

Market-wide settlement reform: a moment of opportunity?

Looking beyond completion of the implementation programme for market-wide half-hourly settlement, Utility Week asks industry leaders how significantly they believe it will change the energy market. What is its role in the net zero transition, will it support business model innovation and what risks accompany the opportunities it offers? Find out what they say in our report.

22/06/2023

Downloads

Designing service to boost trust

Does targeting trust change the way service is designed? Service leaders at Southern Water, UK Power Networks and Utilita share their views.

On demand

Webinars

Extreme weather now number one risk for utilities

Utility Week’s landmark risk report reveals extreme and unpredictable weather is the primary risk facing energy networks, trumping threats to cyber security. Read the report to learn what other key challenges the industry faces and how they might be mitigated from senior leaders in the sector.

12/06/2023

Downloads

Smarter assets for resilient infrastructure

Smartening up the asset base is critical to the future resilience of energy and water networks. With looming challenges from climate change, shifting demand profiles and more, Utility Week Live speakers talk about how they are augmenting and updating their assets and asset management approaches.

09/05/2023

Opinion

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