Supply chain/procurement

Extreme weather now number one risk for utilities

Utility Week’s landmark risk report reveals extreme and unpredictable weather is the primary risk facing energy networks, trumping threats to cyber security. Read the report to learn what other key challenges the industry faces and how they might be mitigated from senior leaders in the sector.

12/06/2023

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Navigating supply chains in a post-Covid era

Securing the right resources and skills to fulfil the UK’s ambitious renewables build-out targets will require close collaboration between the energy sector and supply chain. Bruce Woodfield, of Tower Supplies, gives his view on how that collaboration can work in practice.

31/05/2023

Opinion

Water pollution – why CSOs aren’t the only challenge

What are the challenges facing water companies both in the UK and Europe when it comes to addressing pollution? This new report sets out the environmental challenges facing the sector and the opportunities to improve water quality and rebuild public trust.

11/01/2023

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Utility Week Awards 2022 Review

The Utility Week Awards 2022 Review showcases the winners and finalists across all 13 categories, along with comments from Greg Jackson, chief executive of Utility of the Year, Octopus Energy, and our Industry Champion Jonson Cox.

16/12/2022

Case studies

Smart meter rollout: intelligent solutions for legacy challenges

This report sets out how energy and water companies can better engage customers through the smart meter rollout, as well as organising installations and maintenance appointments without alienating them.

29/11/2022

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Building the skills pipeline – how the water network can get it right first time

An infrastructure skills shortage is already here for utilities. This report draws insight from water companies and their peers to examine how the sector must tackle this challenge by attracting the right staff and giving them the skills to work at peak efficiency.

07/11/2022

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Balancing risk and security on the road to net zero

As utilities navigate the challenging path to decarbonise by 2050, this research report explores how process optimisation can empower the workforce to “fail forward” and drive improvements across all business areas.

27/09/2022

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Unlocking proactive customer service

Utilities leaders have long spoken of a need to shift sector mindsets from a focus on assets to the needs of end users. But, how quickly is this transition happening in practice and is data playing the central role it needs to? This new report gauges the views of senior industry figures, from Eon, EDF, Western Power Distribution and UK Power Networks among others.

31/05/2022

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Platform alteration: The challenge of adopting new systems for energy retailers

In recent years several incumbent energy suppliers have announced plans to re-platform – opting for the software-as-a-service platforms that have been developed by the leading disrupter energy suppliers. This report speaks to energy suppliers undergoing re-platforming, and the providers behind the software, to detail the opportunities presented and the challenges encountered.

24/05/2022

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The eye of the storm: How technology can supercharge utilities’ responses to extreme weather

As distribution network operators take stock after a winter of record-breaking storms, this research report examines the pain points facing the sector in the drive to improve resilience. What lessons can be learnt and how can technology help to boost the response to future extreme weather?

07/04/2022

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Utility Week Awards 2021 Winners’ Review

The Utility Week Awards 2021 were finally revealed in March. See all of the winners, including a comment from Peter Simpson, chief executive of Utility of the Year, Anglian Water, as well as pictures from the night in this free download.

07/04/2022

Case studies

Responding to new health & safety risks

Utilities know they must remain ever alert to the challenge of ensuring high standards of health and safety with new risks constantly emerging, not least due to developments in other industries and the impact of the pandemic. This report seeks to identify the key challenges and drivers for change and how utilities are responding.

28/03/2022

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