Shell

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Octopus completes Shell migration

Octopus Energy has completed the migration of all 1.3 million customers from Shell. The company acquired Shell’s domestic energy supply businesses in the UK and Germany last December and as a result now serves 6.6 million customers in the UK.

3 weeks ago

Octopus: Shell migration is now ‘well under way’

3 months ago

Switching guarantee signatories hit targets for first time

All companies signed up to the Energy Switch Guarantee (ESG) have hit their targets for the first time since the scheme was updated last year. The ESG is a series of commitments by retailers to hit certain standards and targets around the switching process, such as ensuring switches are completed within five working days or less. There are currently seven suppliers signed up to the guarantee - EDF, Eon, Octopus, Outfox the Market, Ovo, Shell Energy and So Energy.

7 months ago

Eon apologises over switching failures

1 year ago

Eon warned over ‘severe deterioration’ in call wait times

1 year ago

Has energy retail become uninvestible?

1 year ago

Shell mulls future of UK retail business

1 year ago

More suppliers sign up for ESO’s demand flexibility service

1 year ago

Shell pays out £537,000 after overcharging PPM customers

2 years ago

Meet the Innovators: Katie Jackson, Shell and POWERful Women

2 years ago

On the Move: Southern Water announces new CEO

2 years ago

On the move: Shell Energy names CEO of B2B supply arm

2 years ago

On the move: Anglian appoints head of new environment arm

2 years ago

Move fast and fix things: Can utilities embrace agile ways of working?

2 years ago

Shell becomes supplier of last resort for GoTo Energy customers

2 years ago

Shell Energy CEO: Three steps for a better market

3 years ago

Shell says connections not keeping pace with charger deployment

3 years ago

Shell signs agreement to develop CCS and hydrogen project in Scotland

3 years ago

Octopus deal sees Shell Recharge join EV network

Octopus Energy has penned a deal with Shell- backed electric vehicle (EV) solutions company NewMotion which will see the latter’s chargepoints join its Electric Juice network (EJN). NewMotion has access to more than 3,200 chargepoints over 17 different networks across the UK. In total, it allows access to more than 200,000 chargepoints across Europe.

3 years ago

Shell launches BEIS-backed smart domestic heating trial

Shell Energy Retail has launched a trial exploring the effect smart thermostats, combined with energy usage insights, have on consumer behaviour. The trial, which has been awarded £300,000 from the government-led Smart Energy Savings Innovations Competition, will see 600 Shell customers using a device that allows them to control their heating and hot water through their smart phone.

3 years ago