water2business

Latest

Pennon mulls merger of retail businesses after first profitable year

Pennon's non-domestic retail business has recorded a pre-tax profit for the first time since the market opened in 2017, which the group attributed to its sustainable growth strategy that won £19 million of new business in the year. CEO Susan Davy said the company would now consider the benefits of combining the retailer with Bristol Water's Water2Business.

2 years ago

Water retailers see improved performance scores

2 years ago

Water2business tops MOSL’s retailer chart

3 years ago

Sharp rise in water retailer complaints

Despite efforts to protect non-household water customers from bills during lockdown a sharp rise in complaints to the watchdog over the summer shows many businesses were unhappy with the service from their retailer

3 years ago

Business water retailer rankings revealed

Market operator MOSL has published the second of its league tables, showing how retailers and wholesalers performed over the past six months.

4 years ago

Sharp rise in water complaints

In its report released today, CCWater highlights how three companies have been warned over the number of complaints they received, after complaints rose sharply for the second successive year.

5 years ago

Water2business appoints chief operating officer

Water2business has appointed Wessex Water’s former head of internal audit Barry Hayward as its chief operating officer.

5 years ago

Water retail reports contain ‘too many bells and whistles’

There have been too many bells and whistles in the reports published about the water retail market, promoting it as a success, according to Water2business managing director Charley Maher.

6 years ago

How are the water retailers performing?

Why have complaints in the non-household water retail market rocketed since competition was introduced? And what are retailers be doing about it?

6 years ago

Water retailers risk backlash over poor complaints handling

Water retailers must address the causes behind complaints arising during the first year of supplier switching or face a backlash from business customers, the Consumer Council for Water (CCWater) has warned.

6 years ago

Water2business signs water retail deal with national care trust

Water retailer water2business has won a three-year contract to provide water retail services to national care provider The Orders of St John Care Trust.

6 years ago