Defra demands focus on non-household market

Defra's strategic policy statement to Ofwat has set out expectations for the regulator to improve the non-household water market in relation to retail, new connections and developer services. This includes protections for billpayers in the event of retailer failure as well as for small, less engaged business customers.

Standard content for Members only

To continue reading this article, please log into your Utility Week Account or subscribe now.

Already registered?

Log in
Close
Close

Request a call back