EDF: Industry must ‘redouble efforts’ on complaints
Energy retailers should "redouble their efforts" to ensure they are listening properly to customers' complaints, an EDF Energy director has said. Paul Spence, director of strategy and corporate affairs, made the comments during Utility Week’s latest #AskUsAnything webinar in response to a recent article by Stephen Littlechild.
Standard content for Members only
To continue reading this article, please log into your Utility Week Account or subscribe now.Already registered?
Log inCheck to see if your company has a corporate membership here, to activate your account you’ll need to use your corporate email address and complete the registration form.
To discuss further options, call us on 01342 332057 or request a call back.