Empowering utilities to support their vulnerable customers

A hackathon provides a venue for people with technical skills to get together and use technology to turn ideas into reality by collaboratively coding a solution from scratch.

Microsoft hosts numerous hackathons all over the world that bring people together to tackle specific problems and make a significant difference to people and organisations everywhere through technology. Microsoft’s mission is to “empower every person and every organisation on the planet to achieve more”, and it strives to drive greater economic opportunity, inclusion, and empowerment of people around the globe.

Identifying and supporting vulnerable customers remains a priority and a challenge for utilities, and Microsoft is strategically partnering with utilities in the UK and globally to support and enable them to transform digitally and drive innovation.

Next week, Microsoft will be sponsoring the first Hackathon at Utility Week Live, where a team of developers will get together for 24 hours to design and build technology solutions that will help utilities overcome a key challenge of identifying and supporting vulnerable customers – people who are experiencing financial difficulties, or those who require priority for energy or water supplies because of their personal circumstances.

The Hackathon will take place in the middle of the expo floor at the Utility Week Live event and will run across both days, so make sure you stop by to see how the technology solutions are being developed.