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The dramatic rise in wholesale power prices in 2021 has torn the energy retail sector apart, prompting a wave of supplier failures and heaping immense pressure on the remaining players.

The focus now is on mitigating the worst of the pain for consumers of steep increases in their bills. However, out of this crisis can also come an opportunity to forge closer relationships with consumers by highlighting the opportunities presented by the energy transition.

Utility Week and Charles River Associates brought together a roundtable of senior executives across the retail sector to discuss this challenge and whether COP26 has shifted the dial on demand-side action.

A summary of this debate and some key takeaways have been compiled in the report available to download for free below.

It includes the thoughts of energy retail leaders on:

  • The “awakening” of the consumer to their individuals roles in tackling climate change
  • The impact of the COP26 conference on public behaviour
  • Where energy retailers can support their customers in decarbonisation
  • How the current turmoil in the retail market impacts the net-zero conversation

Download the full report for free by filling in the form below.

Download the full report

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