The Utility Week Awards are returning to London’s Grosvenor Hotel this December.

After the 2020 awards went virtual as a result of lockdown, 13 December is the date to reunite the industry in person.

Entries are now open across 13 categories, including two that make a return for 2021. You can find the entry guide here, with submissions open until 3 September.

Utility Week content director Jane Gray said: “Across diverse categories, we will celebrate companies and teams for their contributions to building back better after the ravages of coronavirus, their unwavering commitment to tackling climate change, their relentless will to innovate and their ambitions to redefine expectations for what good looks like in the delivery of essential services and critical infrastructure.

“After the most draining year of challenges, distance and restriction, it’s time to embrace the opportunity to reward the dedication of colleagues, publicise their achievements and proclaim the ways in which your organisation has defied the odds to excel in its field.”

Full list of categories:

Capital Project of the Year

Celebrating best in class performance among energy and water utilities in delivering capital projects for the benefit of their customers and the environment.

Collaborative Excellence (Back for 2021)

Recognising world class approaches to collaboration between supply chain partners and the role this plays in delivering resilient essential services. Formerly known as the Supply Chain Excellence Award.

Community Investor

Celebrating outstanding leadership and commitment from utilities to investing in the communities they serve.

Customer Experience

Celebrating best in class performance among utilities in engaging their customers and delivering outstanding customer experiences.

Customer Vulnerability

Recognising the outstanding leadership and integrity of utilities who have gone above and beyond their statutory duties to prevent or mitigate hardship for customers in vulnerable circumstances.

Digital Transformation

Recognising outstanding leadership, ambition and success among utilities in embracing digital opportunities in order to transform their businesses.

Disruptor of the Year

Celebrating utility service providers who are not afraid to challenge the industry status quo, bringing new business models to market for the benefit of their customers and the environment.

Employer of the Year

Celebrating outstanding leadership and commitment from utilities to investing in their employees, protecting their wellbeing, and championing equality, diversity and inclusion.


Celebrating utilities as they seek to catalyse positive step changes in their operations and performance, delivering collaborative innovation to tackle the challenges facing their businesses and generate new benefits for customers and the environment.

Net Zero

Recognising the outstanding contributions of the sector towards tackling climate change and meeting the UK’s net zero ambition.

Team of the Year (Back for 2021)

Recognising an outstanding team which has gone above and beyond the call of duty to deliver benefits for customers, stakeholders and the wider business.

Utility of the Year

Celebrating utilities whose cultures and performance demonstrate they are all-round industry exemplars, driven to excellence by a deep-rooted commitment to their social purpose.

Utility Partner of the Year

Celebrating the commitment of suppliers and contractors who have built long term partnerships with utilities and the role this plays in delivering outstanding essential services for today and tomorrow.

Find out more and submit your entries here

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