Utility Week Customer Summit 2024
19th Mar 2024
- Birmingham Conference & Events Centre
The Utility Week Customer Summit presents a 360-degree view of the sector’s rapidly changing landscape for customer service.
Join us to debate and learn how to: build customer trust and engagement, ensure service accessibility and fairness, improve customer journeys and service efficiency, and capitalise new technologies, including advances in data analytics, automation, and AI.
Attend to gain clarity on the strategies, skills, and technologies you need to employ to achieve your goals and support organisational success through challenging times.