Ex British Gas CEO: Be bold to help vulnerable customers
With inflation stubbornly high and energy bills continuing to soar, many households are still feeling the financial squeeze. Writing for Utility Week former British Gas chief Ian Peters explains how different forms of data can be used by companies to help the most in need. Peters, a strategic adviser to data and analytics consultancy Sagacity Solutions, says its time for the energy sector to be bold and truly demonstrate its commitment to its most vulnerable customers.
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