Fewer than one in ten people understand ‘complex’ tariffs

Which? this week challenged Ofgem to “be bold” in forcing suppliers to end baffling tariffs after finding that fewer than one in ten consumers could understand electri­city and gas charges. Just 8 per cent of 1,000 participants in an online test set by the consumer champion correctly identified the cheapest tariff out of six offered … Continued

Standard content for Members only

To continue reading this article, please log into your Utility Week Account or subscribe now

Already registered?

Log in

Request a call back