Former BP trader creates challenger with ‘digital workforce’

Fledgling challenger brand Rebel Energy, due to launch later this year, is creating a “digital workforce” to complement its human customer service team. The company will combine employees with intelligent automation platform Blue Prism Cloud, allowing many customer service issues to be automated. Where the platform cannot resolve issues automatically, the team will be notified.

Close
Close

Request a call back

[contact-form-7 404 "Not Found"]