All the latest on progress towards PR19 and RIIO-2 as well as the continued evolution of the roles played by Ofgem, Ofwat and the other sector regulators.
The smart meter project has come under increasing scrutiny, with the deadline to offer one to every home just over a year away. All eyes are now on the new government's approach to the project and when a new deadline is likely to be set.
To what extent is the utilities sector lagging behind other industries in its approach to engaging with customers? We examine best practice and look towards the future relationship between householders and their utility providers.
Ambitious regulatory and company targets mean leakage will be a key focus over the 2020-25 period and beyond. Find out what water firms are doing to tackle the problem.
Find out the latest statistics, developments and arguments around a key plank of the drive towards net-zero emissions.