Just 11% trust energy firms on sustainability

The sector’s trust deficit has been laid bare in a survey by Cadent, shared exclusively with Utility Week, which shows 42% view energy companies as “the last people” they would go to for objective advice on using power more sustainably. This is despite 79% admitting these companies have the resources and the expertise to take the lead in creating a more sustainable UK and 77% feeling they have a responsibility to do so. Even when it comes to getting help with energy bills, only one in five have contacted their supplier over the past year despite 61% feeling anxious about paying for power.

Standard content for Members only

To continue reading this article, please log into your Utility Week Account or subscribe now

Already registered?

Log in

Request a call back