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Digital transformation and collaboration will be two of the key drivers for the utilities sector if it is to achieve its potential as an enabler of the net-zero journey. But how do we break down silos, upgrade analogue skills for a digital age and convince customers that their data is safe with utilities? A new report by Utility Week, in association with Amazon Web Services, seeks answers to these timely questions.

The utilities sector will play a fundamental role in reaching net-zero emissions by 2050 and mitigating the impacts of climate change.

But the industry will not propel this transition alone and will have to adopt new ways of working with a variety of actors. Perhaps, most importantly, it will have to build long-term, reciprocal relationships with consumers.

Digitalisation and the use of data will be critical to this process but to what extent is the utilities sector still reliant on analogue skills in an increasingly digital age?

This report, in association with Amazon Web Services, explores how utilities are building digital coalitions to support the fight against climate change and to protect vulnerable customers.

Download this report for more on:

  • How data personalisation can help build trust with consumers
  • The value of smart meter data to energy networks and how that in turn can benefit the wider energy system
  • How the barriers to a shared priority services register are being broken down through collaboration and new ways of accessing data
  • Why the skills needed to push forward digitalisation in utilities are still ‘scarce and interdisciplinary’

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