Offline billpayers hit with £500 premium

Digitally excluded households face an energy market premium of up to £485, National Energy Action (NEA) has estimated. The charity revealed the figure to Utility Week in response to a Citizens Advice report which urged the sector to ensure that going forward information and customer support is not solely provided online and that people can still access help and advice in a variety of non-digital formats.

Close
Close

Request a call back

[contact-form-7 404 "Not Found"]