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The UK energy industry has been going through one of the most tumultuous periods since privatisation. Shocking energy price rises compounded by a not-fit-for-purpose price cap, has forced 12 retail suppliers out of business in 2021 impacting more than 2.2 million households. Even the regulator Ofgem has said its time for a review.

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Ahead of that, this Utility Week sentiment report in association with Gentrack investigates the need for a new approach to balancing fair costs within a competitive but sustainable energy retail market.

The report is based on in depth interviews with 12 retailers of all sizes who have candidly revealed their frustrations, differences and ideas for change.

 Profitability versus affordability – time for an energy reset takes an in depth look at:

  • The long build-up to a crisis
  • Why it’s time for a reset
  • Changes ahead that could undermine investment confidence – including Ofgem’s proposed credit balance repayments
  • Making energy affordable

The report can be downloaded free by filling out the form below

Download the full report

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