Public trust in water companies hits 11-year low
Customer trust in water companies has fallen to its lowest point in 11 years, with perceptions of the fairness of charges for water and sewerage services also dropping off, according to CCW's latest annual Water Matters survey for 2021. The organisation renewed its calls for a single social tariff to end the current "postcode lottery" after seeing a rise in the proportion of respondents describing their bills as unaffordable, particularly among vulnerable groups.
Standard content for Members only
To continue reading this article, please log into your Utility Week Account or subscribe now.Already registered?
Log in
Check to see if your company has a corporate membership here, to activate your account you’ll need to use your corporate email address and complete the registration form.
To discuss further options, call us on 01342 332057 or request a call back.