‘Reckless’ Ovo displayed ‘poor attitude’ towards regulation

A report by Ofgem has issued a damning verdict on challenger brand Ovo Energy. The firm was found to be in breach of 10 licence requirements concerning the way it had previously billed its customers. Adam John takes a closer look at what went wrong at the supplier, which has recently been allowed to take on 3.5 million customers from SSE Energy.

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