Search Results for "action/run_search/save_id/28124417"
Overcoming barriers to success on carbon reduction
…actionable insights and ensure quick, compliant reporting. Companies across the utilities sector and beyond are going one step further to standardise environmental data for improved scaled action. For example –…
Weekend press round-up: Decision to drop social energy tariff ‘betrays most vulnerable’
…21 and 23 July. Just over 30% said they typically went sea swimming during the summer, and of these 23% said they would not this year because of sewage dumping…
Weekend press: Thames Water’s debt crisis deepens
…slide last week signals that markets fear payments to bondholders could be choked off. A Thames Water spokesperson said: “Thames Water Utilities is in a solid financial position and has…
Weekend Press: British Gas poised for record profits
…he said, there would still be a rapid slowdown in production because it was a mature basin that was running out of hydrocarbons. “The IPCC [Intergovernmental Panel on Climate Change],…
British Gas extends demand flexibility offering for summer
British Gas customers will be offered half price electricity every Sunday from this weekend until the end of September. Through its PeakSave scheme, British Gas estimates that customers will save…
Creating the virtuous circle: Why employee engagement is essential to customer satisfaction
…to customer-facing interactions and external marketing? But improve employee engagement by just one point, and customer satisfaction enjoys an uptick. Food for thought at a time when satisfaction with utilities…
Saving money biggest driver for Brits switching to heat pumps
The potential to save money on their energy bills is the biggest driver for Brits looking to instal a heat pump, research by EDF has found. The report found that…
Ministers urged to give fuel poor £1k this winter
…running out. Academics from the University of Oxford, alongside experts at Cambridge Architectural Research and energy retailer Utilita, have published their preliminary findings into what support will be required this…
Strikes loom at Thames and Scottish Water
…industrial action. “We believe it’s the best that can be achieved through negotiations,” GMB national secretary, Andy Prendergast, said of the latest deal tabled. “GMB members within Thames Water workers…
Millions turn down heating despite health risks
…of soaring energy prices and an over-reliance on imported fossil fuels.” Also commenting on the research was David Cheadle, acting chief executive at National Debtline, the charity run by the…
UK accused of lagging behind on ‘forever chemicals’
…group of chemicals, including perfluorooctanoic acid (PFOA), and perfluorooctane sulfonic acid (PFOS) that have been linked to numerous human health problems including cancers. These substances have been widely used since…
Water companies hit with disproportionate number of pollution fines
…Stormwater Shepherds Jo Bradley said that the fines represent the disproportionate way that the Environment Agency regulates different sectors. She said that the impact of runoff from roads is having…
Environmentalists warn of freshwater harm from growth duty
…could make it more difficult for Ofwat to take enforcement action against companies that cause pollution, Wildlife and Countryside Link said. Government said the reform will “facilitate even more pro-growth…
Drax gets planning go ahead for £2bn BECCS project
…behalf of Drax, the research states that Drax’s proposals for BECCS could save the UK up to £15 billion in whole economy costs between 2030 and 2050. Baringa’s findings also…
NESO must abandon its network-centric mindset
…action when it formally adopts its new identity later this year. Although the power grid was originally built around the needs of customers and generators at the time, those needs…
Community partnerships key to finding local solutions
…but why and how we do it, and with our unique environment at the heart of what we do. Running a water company, is effectively running a water recycling system…
Green groups warn of AI dangers for energy and water use
…climate disinformation program director at Friends of the Earth, which is part of the coalition, said: “We seem to be hearing all the time that AI can save the planet,…
ULEZ if you want to: How far will Tories turn on net zero?
…can’t see any scope for doing that right now. It is the right move and in the long run will lower costs but the short run pain is just too…
Time for more science in employee engagement
Heading into 2024 a new year’s resolution for many customer service leaders at utilities will be to finally crack the nut of employee engagement and job satisfaction. But will companies…
Water companies can now be fined for poor customer service
…of customers’ needs”. David Black, chief executive at Ofwat, said: “From today we are putting water companies on notice to improve customer service and where we see failure, Ofwat can…