Tackling customer vulnerability should not be left to chance

With more than 6.6 million households now estimated to be in fuel poverty, utilities have a greater role than ever before to ensure the most vulnerable consumers are protected. Writing for Utility Week Julia Dwyer, director of the Cadent Foundation, makes a series of recommendations for how best the sector can help those most in need.

Standard content for Members only

To continue reading this article, please log into your Utility Week Account or subscribe now

Already registered?

Log in

Request a call back