Avro Energy has been ordered to immediately provide Ofgem with financial information or face enforcement action from the regulator. Ofgem said the supplier had failed to respond to two requests for information last month.
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Avro Energy
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Avro Energy was slapped with the final order earlier this year when it failed to become a member of the DCC's network. It has since complied and Ofgem has revoked the order.
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Avro Energy is free to take on new customers after it became a Data Communications Company (DCC) user and rectified its smart meter rollout requirement breach.
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Following numerous setbacks and disappointments and with the seemingly unattainable 2020 deadline for the smart meter rollout fast-approaching, Adam John asks the question: Should the smart meter rollout deadline be scrapped?
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Ofgem has issued a final order to Avro Energy meaning that from 26 May the supplier cannot take on any new customers if it is still in breach of its smart meter rollout requirements.
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Ofgem proposes to issue Avro Energy with a “final order” due to it being in breach of the requirement to become a Data Communications Company (DCC) user as part of the smart meter rollout process.
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Concerns have been raised about three energy suppliers following rise in complaints.
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Solarplicity was subject to over 1,000 investigations into customer complaints in 2018, the Energy Ombudsman has revealed.
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