bad debt

Temporary water retail price cap rise proposed

Ofwat has proposed a small, temporary uplift to the price cap for water retail non-household customers of 0.31% after agreeing to a rise in July to avoid systematic retailer failure linked to covid-19. Following a consultation, the adjustment will come into effect from April 2022.

07/12/2021

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Ofwat unveils next steps for water retail protections

Non-domestic water retailers will not face market performance charge penalties until the end of the financial year due to lockdown conditions, however operator charges will remain and temporary vacancy flags will not be reinstated.

29/01/2021

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Reducing bad debt, generating efficiency and improving the customer journey

Utility and telecoms companies should expect Financial Conduct Authority standards as a matter of course when outsourcing to the debt collection market and selling their debts.

15/02/2019

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Yu Group profit warning prompts share price collapse

Yu Group shares have shed more than four-fifths of their value after the company issued a profit warning concerning its inability to recover unpaid bills from customers.

25/10/2018

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