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Yü Energy is a specialist business energy provider providing utilities to over 30,000 businesses. Yü is now using paper-based communications from CFH to meet legislative requirements and offer communication choices to clients in an increasingly digital world.  
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Utilities looking to secure operational technology should start by understanding what they have out there, cutting out vulnerabilities, and automating the approach to risk.
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The need to rapidly develop a huge amount of transmission infrastructure to bring green energy onshore and distribute it around the country means novel approaches to capital delivery. The Accelerated Strategic Transmission Investment framework is proving crucial as the UK races to develop new offshore wind resources.
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Customer satisfaction scores for utilities are at their lowest level for eight years but companies that find ways of engaging their workforce more effectively may climb the rankings before others, as industry experts explain.
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