Covid-19

Latest in Covid-19

Ofwat is hoping that its five year, £200 million Innovation Fund will help water companies collaborate their way to solving the sector’s pressing problems, and also open up a dialogue with prospective partners in other sectors, such as Fintech or telecoms. UW Innovate spoke to John Russell, senior director for strategy and planning and Harry Armstrong, director for regulatory policy.
Interviews
Ofwat is inviting water companies, their customers and consumer groups to share their experiences of service during the pandemic to better understand how support could be improved for those in financial difficulty, struggling with emotional wellbeing or without online access.
News
Ofwat is considering altering Tideway's licence to acknowledge the delays and additional costs incurred because of Covid-19. It is consulting on changing the amount customers pay from 60 to 85 per cent of the c.£200million extra that the pandemic is anticipated to have added to the price of delivering the super sewer.
News
Northumbrian Water has become the first water company in the sector to join a mass coronavirus testing programme. Frontline and customer facing staff will be offered one or two voluntary tests weekly to identify asymptomatic cases.
News
Non-domestic water retailers will not face market performance charge penalties until the end of the financial year due to lockdown conditions, however operator charges will remain and temporary vacancy flags will not be reinstated.
News
Changes to per capita consumption (PCC) and the cost of debt have been assessed to be the most significant Covid-19 impact on the water sector, based on data from April – July 2020. In a report jointly commissioned by Water UK and Ofwat, Atkins and Frontier Economics estimated the cost of Covid-19 during AMP7 to have an impact between -0.35 per cent to -0.97 per cent as the measured change in the return on regulatory equity (RORE).
News
Scottish Water has made financial support of up to £88 million available to Business Stream to mitigate the impact of coronavirus. It comes as the water retailer reported an operational loss of £14 million for 2019/20, down from a profit of £0.3 million the previous year.
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Despite efforts to protect non-household water customers from bills during lockdown a sharp rise in complaints to the watchdog over the summer shows many businesses were unhappy with the service from their retailer
News
The impact of lockdown is expected to still be felt by members of the supply chain into 2021, according to a British Water survey that shows a third of companies anticipate revenues to be reduced in the next six to 12 months
News
Listed company Severn Trent reported a revenue fall of around £30 million because of the pandemic in the first six months of AMP7. It is accelerating opex projects including waste to energy to aid with the country's green recovery.
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